The Community Housing Services Organisation Guide to Sustainable Growth

If you operate a community housing services organisation, you’ll need to achieve a fine balance of running a financially stable organisation, whilst also servicing as many people as possible.

Many of these organisations struggle with inefficiencies in their back office and have trouble with accurate reporting. Often, they are not sure what they should be reporting, and make it more complicated than it needs to be.

To turn this around, and support more people, you’ll need to identify your gaps and opportunities, and develop a plan to maximise the efficiencies while still delivering your services.

This can appear overwhelming at first glance; however, it need not be complicated.

When you know how to accurately assess your community housing services organisation and develop a plan for sustainable growth, the process becomes more rewarding.

How to Conduct a Business Assessment

First, is review all your critical finance and operational areas. This means assessing your key drivers, your systems, your team, your culture, your productivity, your capacity, your cash flow, your risk and your opportunities.

With the available data, you’ll be able to use your key drivers and unit costs to determine your budgeting requirements and cash flow forecasts.

Next is business scenario modelling, which will help you determine the best decisions to make today, so you can achieve the goals you want to achieve in the future.

In the process of change, you may refine your back-office processes, implement software to improve efficiency, adjust staff KPI’s and even redefine roles of management.

Other critical things to consider are, how you can reduce waitlist times, identify new revenue opportunities, and how you can monitor your operations for quality assurance and continuous improvement.

There is quite a bit to be done, to transform your business and service more people than you do today.

So, if you don’t have the capacity in house, you may consider engaging a Not-for-Profit and NDIS Provider business transformation specialist to assist you.

Making your community housing services organisation stronger financially, achieving critical outcomes, and building a longer-lasting, more sustainable business is what we do – every single day.

Employing our proprietary CINCH Transformation Program, we have achieved an average 7.4% uplift for the Not-for-Profit organisations and NDIS Providers we have worked with.

So, if you want to see how invested we are in a sector we service or have an interest in Early Childhood Intervention, we invite you to download a copy of The Early Years 2020 ECI Benchmarking Report.

Get Your Complimentary Copy of The Early Years 2020 ECI Benchmarking Report

This report is a good starting point. The information in this report, will allow you to compare your organisation to industry benchmarks, and help you identify areas performing well, and those needing improvement – the basis of great decision making!

With the available data, you’ll be able to use your key drivers and unit costs to determine your budgeting requirements and cash flow forecasts.

Of course you can also contact us by phone on (02) 4925 7720 or reach out via the Contact Form below and we’ll be in touch ASAP.

We look forward to talking with you soon.

Until then, all the best.

CINCH Transform

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