How to Grow an Early Childhood Intervention Service Organisation

Waitlists for children who have NDIS plans and not receiving services are growing at an alarming rate. Part of the problem is not enough people in the workforce to meet demand, yet in our experience providers who are operating efficiently are reducing this problem and helping more children.

Some of the challenges facing early childhood intervention services providers include planning and allocation, i.e., they struggle to find allied health workers. In addition, many are not accurately measuring KPI’s such as utilisation, plan completion, customer engagement and so on.

This means they don’t have clarity over their data and can’t make informed decisions.

So, if you want to grow your early childhood intervention services organisation, you’ll need to identify your gaps and opportunities and develop a plan to maximise efficiencies while still delivering your services.

On the surface this may appear overwhelming, however, it need not be complicated.

When you know how to assess your early childhood intervention services organisation correctly, you’ll obtain all the data you need to develop a plan for sustainable growth.

Where Do You Start?

You’ll need to review all your critical finance and operational areas. You’ll also need to assess your key drivers, your systems, your team, your culture, your productivity, your capacity, your cash flow, your risk and your opportunities.

Once completed, you can use your key drivers and unit costs to determine your budgeting requirements and cash flow forecasts.

Then, it’s time to undertake scenario modelling, which will help you determine what decisions, systems and processes are needed to achieve the results you aspire to.

Some decisions may include making changes to your back-office processes, implementing software to support your growth, new job descriptions, and re-defining roles of management.

Other things to consider are how you can reduce waitlist times, open new revenue opportunities and how you can monitor your operations for quality and continuous improvement.

If you don’t have the capacity to undertake this process in house, you may consider engaging a Not-for-Profit and NDIS Provider business transformation specialist to assist you.

Making your early childhood intervention organisation financially robust, achieving critical outcomes, and building a longer-lasting, more sustainable business is what we do – every single day.

Using our proprietary CINCH Transformation Program, we have achieved an average 7.4% uplift for the Not-for-Profit organisations and NDIS Providers we have partnered with.

Using our proprietary CINCH Transformation Program, we have achieved an average 7.4% uplift for the Not-for-Profit organisations and NDIS Providers we have partnered with.

Get Your Complimentary Copy of The Early Years 2020 ECI Benchmarking Report

This report is a great place to begin. The information in this report, will allow you to compare your organisation to industry benchmarks, and help you identify areas performing well, and those needing improvement – the basis of great decision making!

Waitlists for children who have NDIS plans and not receiving services are growing at an alarming rate.

Of course you can also contact us by phone on (02) 4925 7720 or reach out via the Contact Form below and we’ll be in touch ASAP.

We look forward to talking with you soon.

Until then, all the best.

CINCH Transform

Where can we send the free report to?